Powerdown Australia: Technical Sales Support Specialist

Fuel Your Passion for Trucks, 4wd’s & Customer Service

Powerdown Australia is on the lookout for an engaging Technical Sales Support Specialist to join our vibrant team at our Beresfield headquarters. In this full-time role, you’ll play a crucial part in supporting our engineering and sales teams by ensuring accurate and up-to-date cataloguing, providing top-notch product support via phone, email, and more, and guaranteeing satisfaction for our valued customers.

A Day in the Life:

  • Imagine being the technical support maestro, keeping our engineering and sales teams humming with accurate product information and support.
  • You’ll be the guru of our product catalogues, ensuring they’re always current and informative.
  • Phone calls, emails, no problem! You’ll field customer inquiries with your friendly can-do attitude and product expertise, turning questions into solutions and building lasting loyalty.
  • Attention to detail and technical aptitude are your superpowers. You’ll keep track of everything, from inventory to deadlines, ensuring smooth operations in a fast-paced environment.

You’re a Perfect Fit If:

  • You’re a customer service champion with experience in solving clients’ problems in a similar automotive role.
  • Trucks and 4WD’s aren’t just vehicles to you – you have a genuine mechanical aptitude and understanding.
  • Your passion and an eye for detail can navigate the complex world of OEM parts like a seasoned mechanic or parts interpreter? If you thrive in a fast-paced environment and enjoy the challenge of the perfect part match, then this role is for you!
  • Juggling multiple tasks with a smile is your forte. You thrive in high-pressure environments and keep your cool under deadlines.
  • The MS Office Suite is your second home. You wield Word, Excel, and PowerPoint like a pro, with a strong emphasis on Excel. Using your skills of Excel formulas, functions, and data analysis techniques.
  • Communication is your superpower. You express yourself clearly, listen actively, ask the right questions, and turn problems into solutions.

What We Offer:

  • More than just a job, we offer a career in a fantastic, inclusive team environment at a market-leading company.
  • We invest in your growth with top-notch external and internal training and development programs.

Ready to fuel your passion for trucks, 4WD’s and customer service? Apply today and join the Powerdown Australia team!